Date of Original Version
C. B. Paulston, S. F. Kiesling, and E. S. Rangel, eds., Handbook of Intercultural Discourse and Communication, Blackwell. forthcoming.
Abstract or Description
There is no better arena for observing a culture in action than business. Cultures tend to reveal themselves in situations where much is as stake, because it is here that their resources are most needed. Marriage, family obligations, and such stressful experiences as illness and the death of a loved one bring out much of what is distinctive and fundamental in a culture. The same is true of business, because economic survival is at stake. Business practices are shaped by deeply-held cultural attitudes toward work, power, trust, wealth—and communication.