Date of Original Version

2003

Type

Conference Proceeding

Rights Management

© ACM, (2003). This is the author’s version of the work. It is posted here by permission of ACM for your personal use. Not for redistribution. The definitive version was published in the Proceedings of the SIGCHI conference on Human factors in computing systems {1-58113-630-7 (2003)} http://doi.acm.org/10.1145/642611.642701

Abstract or Description

This study assessed the value of two video configurations a head-mounted camera with eye tracking capability and a scene camera providing a view of the work environment on remote collaboration on physical (3D) tasks. Pairs of participants performed five robot construction tasks in five media conditions: side-by-side, audio-only, head-mounted camera, scene camera, and scene plus head cameras. Task completion times were shortest in the side-by-side condition, and shorter with the scene camera than in the audio-only condition. Participants rated their work quality highest when side-by-side, intermediate with the scene camera, and worst in the audio-only and head-camera conditions. Similarly, helpers self-rated ability to assist workers and pairs communication efficiency were highest in the side-by-side condition, but significantly higher with the scene camera than in the audio-only condition. The results demonstrate the value of a shared view of the work environment for remote collaboration on physical tasks.

Comments

© ACM, (2003). This is the author’s version of the work. It is posted here by permission of ACM for your personal use. Not for redistribution. The definitive version was published in the Proceedings of the SIGCHI conference on Human factors in computing systems {1-58113-630-7 (2003)} http://doi.acm.org/10.1145/642611.642701

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