Date of Original Version

2000

Type

Conference Proceeding

Abstract or Description

Dialog management addresses two specific problems: (1) providing a coherent overall structure to interaction that extends beyond the
single turn, (2) correctly managing mixedinitiative interaction. We propose a dialog management architecture based on the following elements: handlers that manage interaction focussed on tightly coupled sets of information, a product that reflects mutually agreed-upon information and an agenda that orders the topics relevant to task completion.

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